Thank you for choosing Natiivecos! We are committed to providing fast and efficient delivery services. Here are some important information about our delivery.

  1. Processing Time
    All orders are usually processed and shipped within 1-2 business days. Order processing time may be slightly delayed due to stock conditions or special promotions, but we will try to shorten the waiting time and ship as soon as possible.
  2. Delivery Time
    Delivery time varies depending on your location and the delivery method you choose. Generally speaking:

Domestic orders: 3-7 business days
International orders: 7-14 business days
Please note that the above times are estimated times and the specific delivery time may vary due to factors such as weather, holidays, customs clearance, etc.

  1. Delivery Method
    We work with multiple logistics companies to ensure that your order is delivered on time. You can choose from the following common delivery methods:

Standard delivery (for most areas)
Expedited delivery (for orders that need faster delivery)
At checkout, you can choose the appropriate delivery option according to your needs.

  1. Shipping Costs
    Domestic Shipping: Shipping costs are automatically calculated and displayed at checkout based on the weight and destination of your order.
    International Shipping: International shipping costs are calculated based on the destination country, weight and volume, and you can view the estimated costs at checkout.
  2. Order Tracking
    Once your order is shipped, we will send you a tracking number and link via email. You can use the tracking number to check the status of your package on the official website of the relevant logistics company.
  3. Order Not Received
    If you have not received your order within the estimated time, please check your logistics tracking information. If the package is still not delivered, please contact our customer service team immediately and we will help you.
  4. Address Information
    Please ensure that you provide an accurate shipping address when placing an order. We will ship according to the information provided. If the order is delayed or returned due to an incorrect address or undeliverable, the relevant costs will be borne by the customer.
  5. Duties and Import Taxes
    For international orders, import taxes and duties may be applied. The specific costs depend on your country or region, and these costs are your responsibility. We recommend that you consult the customs policies of the relevant country before purchasing.
  6. Lost or damaged packages
    If your package is lost or damaged during transportation, please contact our customer service team in time. We will do our best to assist you in resolving the issue and ensure that you receive satisfactory service.

Thank you for your understanding and support! If you have any questions or concerns, please feel free to contact us and we will do our best to answer them for you.

Contact us at natiivecos@site.com